How Do Personal Emergency Response Systems Work?

A personal emergency response system allows the user to call for help in an emergency by simply pushing a button. The buttons that transmit the distress call are small, lightweight devices that are battery powered and can be worn on a necklace, around the wrist, on a belt, or in a pocket.

When the user of the personal emergency response system presses the button, a signal is sent to its console which then dials one or more pre-selected emergency phone numbers. Most commonly, the console is programmed to automatically dial an emergency response center. When the emergency response center is called, they will attempt to find out the nature of the emergency and will then contact the appropriate authorities.

When looking at getting a personal emergency response system for yourself or for a loved one, the systems can usually be purchased, rented, or leased. Some medical insurance companies may also pay for all or a portion of the system with a note from a doctor. Monthly monitoring charges are usually charged to the customer to pay for the emergency response call center who is on hand to respond to the emergency 24/7.

Before deciding on a specific system for emergency response monitoring, ask the following questions:

• Are the systems’ calls monitored 24/7?
• Who is answering the calls?
• What is the average response time to emergencies?
• Who is responsible for repairs to the system?
• What are the initial start up costs and the monthly fees?

Having a personal emergency response system in place for you or your loved ones can – quite literally – be a lifesaver. If you are interested in a consultation for a personal emergency response system, give us a call today to discuss your options.